Delta Upgrades BusinessElite from Accra to New York

-JFK with Full-Flat Bed Seats

ACCRA, 15 December 2011 – Today, Delta Air Lines (NYSE: DAL) is introducing its new full-flat bed BusinessElite seats on flights between Accra and New York-JFK, as part of its ongoing plan to invest more than $2 billion in enhanced global products, services and airport facilities through to 2013.

The upgraded seats will be available from 15 December to New York JFK, and are due to be introduced on the service to Atlanta in Spring 2012. Delta is enhancing its onboard product on more than 150 aircraft to offer full-flat bed seating in BusinessElite on all international widebody flights.

Customers flying in BusinessElite on Delta flights between Accra and New York-JFK will enjoy 77-inch, 180-degree full-flat beds in a one-two-one configuration, which allows each customer direct aisle access and enhanced privacy. In-seat audio and video on demand will also be added throughout Economy class.

BusinessElite customers will also be able to take advantage of the new protocol service at Accra. The airport concierge service will provide Delta service throughout the entire airport experience. The new service adds a personal escort for a Delta customer through check-in, customs and immigration, lounge pick up and luggage assistance.

“Delta’s frequent business travellers tell us that the comfort of flat bed seats with direct aisle access is a must-have on flights to and from the U.S.,” said Bobby Bryan, sales manager West and East Africa. “The design of Delta’s new BusinessElite seats optimizes each passenger’s space, giving them privacy to work or relax in order to arrive at their destination ready for a day’s business. Plus, our economy passengers also have the option to upgrade to Delta’s new Economy Comfort service, offering enhanced amenities.”

Additionally, the new seats feature:
• Delta’s new full-size pillows, quilted duvet comforters, and new dinnerware.
• Delta’s industry-leading on-demand digital entertainment, with hours of music, videos, TV programming and games shown on a 50 percent larger screen.
• PC power and USB port for charging small electronics.
• Oversized consoles, providing personal work space.
• Personal reading light.
• Shoe storage.
• Ergonomic lumbar support.



International customers flying in Economy Comfort, Delta’s premium economy service, benefit from up to four additional inches of legroom and 50 percent more recline than Delta’s standard international Economy class seats. Customers seated in Economy Comfort also board early and enjoy complimentary spirits throughout the flight. These benefits are in addition to Delta’s standard international Economy class amenities, which include complimentary meals, beer, wine, entertainment, blankets and pillows. In-seat power will also be available on aircraft equipped with personal entertainment systems.

Delta is also expanding international terminals at its largest global gateways. In New York, Delta will expand and enhance Terminal 4 at John F. Kennedy International Airport to create a state-of-the-art facility by mid-2013, while a new international concourse in Atlanta is due to open in April 2012.

Delta services between Ghana and the United States are available for booking via travel agents and Delta’s dedicated reservations teams in Accra, telephone number 030 221-3111 and Kumasi, telephone number 032 203 1121.

About Delta
Delta Air Lines serves more than 160 million customers each year, and was named by Fortune magazine as the most admired airline worldwide in its 2011 World's Most Admired Companies airline industry list. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 335 destinations in 59 countries on six continents. Headquartered in Atlanta, Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline’s service includes the SkyMiles frequent flier program, a world-class airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Delta is investing more than $2 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground..



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