The Ghana Shippers’ Authority has announced plans to implement government’s 24-Hour Economy Policy by initiating round-the-clock monitoring systems, digital complaint platforms and continuous operational support within Ghana’s shipping and logistics sector.

According to the Authority, the shipping industry naturally aligns with the government’s agenda because global trade and cargo operations operate beyond traditional working hours.

In a press release issued on Tuesday, May 12, 2026, the GSA said efficient 24-hour port and logistics operations are expected to reduce cargo clearance delays, improve vessel turnaround time and strengthen Ghana’s competitiveness as a regional trade and logistics hub.

“The shipping industry naturally aligns with the objectives of the 24-Hour Economy Policy because international trade and logistics operations are inherently continuous, dynamic and time-sensitive,” portions of the statement said.

The Authority also disclosed that one of its key interventions is the deployment of the ShippersApp, a digital complaint platform that allows importers, exporters and logistics operators to report issues such as excessive charges, cargo delays and poor service delivery at any time of the day.

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According to the GSA, the platform is helping to improve access to regulatory support services while ensuring quicker response and resolution of disputes within the shipping chain.

“The platform enhances accessibility to regulatory support services and significantly improves the speed of response and resolution of disputes within the shipping and logistics chain,” the Authority stated.

The Authority further revealed that frontline officers and complaint-handling executives have been equipped with dedicated mobile phones to respond to urgent concerns beyond normal office hours, including night operations at the ports.

The GSA noted that efficient transit operations remain critical to Ghana’s ambition of becoming a preferred logistics gateway for neighbouring landlocked countries.

According to the statement, officers of the Authority are deployed in reflective “SHIPPERS” branded apparel during night operations to provide assurance and support to shippers.

“The Authority recognizes that continuous port operations require equally continuous regulatory supervision to ensure compliance with service standards and operational efficiency,” the statement added.

The GSA also disclosed that it is engaging shipping lines, terminal operators and other stakeholders to advocate reforms aimed at reducing avoidable port charges and improving service delivery.

Despite the progress made, the Authority acknowledged challenges including high operational costs, security concerns during night operations, staffing difficulties, inadequate infrastructure and limited inter-agency coordination.

However, it maintained that the challenges are surmountable and will not derail efforts to support the successful implementation of the government’s 24-Hour Economy agenda.

“The shipping and logistics sector remains central to the successful implementation of Ghana’s 24-Hour Economy Policy,” the Authority stressed.

SO/SA

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