Unity Link Financial Services simplifies money transfers

Scores of Ghanaians in the Diaspora have commended the management of Unity Link Financial Services for their cutting-edge services in assisting them to maintain close relations with their family, friends and businesses in the country.

Mr. Douglas Mensah, The Executive Chairman of Unity Link Financial Services in an interview with Ghanaweb.com, said the company’s main objective is to make it easier and cheaper for Ghanaians abroad to send money home while providing free financial advisory services on investment opportunities in Ghana.

“We are Ghanaians and our company speaks the language of our clients, so we feel a part of their problems and successes, and they are part of us” he said.

“Unity Link offers a truly instant service to its customers. This means that, once a transaction is completed by the sender, it is ready for collection immediately by the recipient with no hassle, no strings attached and no additional charges from any of our payout branches across Ghana.”

With over 100 agents and branches in the UK, 75 in the US and over 165 payout branches in Ghana mostly through Ghana Commercial Bank Limited, the company has been and is able to reach prospective recipients anywhere in the country… In simple terms ‘anywhere there is a GCB branch, there is Unity Link Money Transfer Service’.

In addition to her traditional money transfer service namely Cash to Cash and Cash to Account, the company now offers Cash to Card service. Unity Link can now transfer cash electronically onto the E-Zwich card of beneficiaries in Ghana from Holland and United Kingdom.

Unity Link is the first and only money transfer company which is able to offer its customers the ability to transfer money onto an E-Zwich card in Ghana.

To enjoy this service, the sender has to provide the E-Zwich Card number of the beneficiary and the amount to be transferred. The beneficiary can then withdraw part or all of the money on the card from any Bank, Savings and Loans company and E-Zwich merchants.

In addition to this market leading service, Unity Link Financial Services also offers customers who undertake a simple registration in the UK and Holland (soon to be extended to its other operational areas) the ability to send money home using its PC Banking service. This premium service, at no extra cost enables customers to effect transfers using their bank accounts by phone call or SMS without having to leave their home or office.

In addition to these services, Unity Link also offers customers the ability to send mobile top ups to friends and relations as all of its services are focused on delivering what Ghanaians really need as it understands these needs.

Mr. Douglas Mensah said, “As part of our five year strategic plan, we will soon expand our coverage to most of the European countries reaching out to the many Ghanaians who are also in need of these unique services we provide; and it will be a delight to serve them when that is finalized”.

He expressed appreciation of customers using their services in remitting their monies safely to Ghana while they are abroad and their loyalty.

He also stressed that, recipients in Ghana with E-Zwich cards could inform their relatives abroad to send them monies onto the E-Zwich card for collection at any nearest bank in Ghana.

“Our user friendly systems backed by experienced and dedicated customer service team has simplified the process to the extent that customers only have to authorize and subsequently authenticate a transaction, in order for it to be available for pick-up”.

The company is currently operational in the UK, Amsterdam, Ireland, Germany, Italy and also Family Link Money Transfer in the USA.

The company won the Best Money Transfer Award for the African category in the 2010/2011 International Association of Money Transfer Network (IAMTN) Awards, which were held at the Hilton Hotel on Park Lane in London in recognition of its cutting-edge services provided to customers who nominated the company for the prestigious Industry award.**