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• Ogra 12 years ago

  GOOD FOR US,SLOWLY BUT SURELY, WE WILL GET THERE.

  GOOD FOR US,SLOWLY BUT SURELY, WE WILL GET THERE.

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• Sankofa 12 years ago

  Slowly getting where? For an airline whose management is always complaining about unfair aviation practices in favour of foreign competitors, one would think that they would be hungry for business to justify their concerns.
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  Slowly getting where? For an airline whose management is always complaining about unfair aviation practices in favour of foreign competitors, one would think that they would be hungry for business to justify their concerns.
  
  ANTRAK adopts the same lackadaisical easy-go-easy-come attitude that bedevils virtually all Ghanaian businesses as if they are doing business only to prove that they have 'arrived'.
  
  In the absence of frequent publicity, try first of all to scan the few other available possibilities to get their phone number to make enquiries. If you can manage to overcome this hurdle, try contacting the company through any of the phone numbers that you may have acquired. You can make over 50 calls for two straight days without getting a response - as happened to me.
  
  And even when you do eventually get someone to talk to at ANTRAK, the person talks down at you and creates the impression that you rather are wasting his time with unecessary questions about flight details. Then he comes out with the explanation that their lines are always busy that is why it is difficult to reach them by phone. They can acquire airplanes but they cannot acquire the requisite communications system to facilitate the efficient management of the airline company in this day and age?
  
  The airline business is a sophisticated and delicate industry and if the front-office of ANTRAK cannot give potential travellers and clients the impression that they are meticulous, up-to-date and caring,then a big no thanks to that company.
  
  Unfortunately apart from one other domestic airline, the attitude of the others was the same as that of ANTRAK. For now I will continue to travel by land.
  
  It is precisely this minor but very crucial lapse that makes the difference between foreign operators and the locally managed ones. I will not get on a plane of a company that shows at the front-desk that they are sloppy and not up to the task. This uncomfortable impression will immediately be extended to the company's flight engineers, pilots, cabin crew and bingo! you have lost a client who will relay his/her fears to other potential clients. But for the need to travel faster and possibly more comfortably, all human beings have innate fears about being flown a few hundred or thousand feet up in the air. Any cause or reason that brings to the fore and increases that fear, amounts to a loss of clients.
  
  On a larger scale it is for the same reasons our local services and products are generally not patronized by the international market.

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• Kweku Boateng Jnr 12 years ago

  Well done. Next we need the railway system.

  Well done. Next we need the railway system.

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• Gido 12 years ago

  i have been tinking about this for a while. next is perhaps kumasi-takoradi. not all flights shd originate and end in accra.

  i have been tinking about this for a while. next is perhaps kumasi-takoradi. not all flights shd originate and end in accra.

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• PAPillon 12 years ago

  We will soon get there

  We will soon get there

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