We’ll still focus on SMEs - uniCredit CEO

The Chief Executive Officer of uniCredit, Samuel Sakyi-Hyde, has assured the institution’s customers that uniCredit will continue to focus on small businesses to ensure their growth as part of its core mandate.

He gave this assurance during engagements with key customers in Kumasi and Takoradi recently.

“Our strength is in the area of helping small businesses, and we will not lose that focus even as we expand our frontiers as an institution,” he noted.

Mr. Sakyi-Hyde said uniCredit will continue to work with its customers to identify and take advantage of the right businesses.

Delivering a presentation on the common mistakes Ghanaian businesses make, he said research has shown that most Ghanaian businesses are unable to outlive their founders. This he attributed to factors which can be dealt with by business owners to ensure the sustainability of their businesses.

Mr. Sakyi-Hyde assured customers that in view of this, uniCredit has put in place effective training and business advisory programs to benefit customers of the bank. He emphasised that uniCredit offers a growth and development process to support its customers.

Commenting on recent economic developments and their impact on businesses; as well as uniCredit’s outlook for the last quarter of the year, Mr. Sakyi-Hyde reiterated the institution’s promise to all of its customers and the SME industry as a whole.

“We are optimistic of our prospects for growth this year, and we will continue to respond to your varied needs and improve service delivery to exceed your expectations,” he assured.

Mr. Sakyi-Hyde also hinted that as part of its strategy to improve efficiency and bring greater convenience to its customers, uniCredit will be rolling out its ATM services by the end of October. This, he believed, would further improve service delivery and enhance customer satisfaction with the institution.