The Minister of Energy and Green Transition, Dr John Jinapor, has urged Ghanaians to check fuel pumps carefully when buying petrol or diesel to ensure they receive the correct quantity.

He said consumers must know their rights and report filling stations that sell less fuel than customers pay for or engage in unsafe practices.

In a speech read on his behalf during the National Petroleum Authority's (NPA) Consumer Week celebration, Dr Jinapor said Ghana consumed about 7.45 billion litres of petroleum products in 2025, with demand increasing by about 15%.

"To build a safe downstream sector and consumer confidence, we need three commitments: consumer awareness, effective regulation and protection, and responsible energy use," he stated.

According to him, the growing demand for fuel makes it important to protect consumers and ensure that filling stations operate fairly and safely.

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He explained that although the NPA regularly inspects filling stations across the country, consumers also have a responsibility to protect themselves.

Dr Jinapor advised motorists to check the prices displayed at filling stations, watch the pump readings when buying fuel and always ask for receipts.

He also encouraged consumers to buy fuel from stations whose pumps have the green verification sticker issued by the Ghana Standards Authority.

Where customers suspect they have received less fuel than they paid for, he said they should request a measurement using the approved 10-litre measuring container, commonly known as the “Ntease Kuruwa”.

The Minister also warned Ghanaians against buying fuel from unlicensed dealers, stressing that such practices could expose consumers to poor-quality products and safety risks.

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He stressed that protecting consumers requires public education, effective regulation and responsible energy use.

"A consumer who reports irregularity is not creating a problem; that consumer is protecting others," he said.

DR

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