The shortage of coins in circulation is making it difficult for transport operators to charge passengers the exact fares approved under the latest 8% increase, with some commuters paying more than the prescribed rates.
The Ghana Road Transport Coordinated Council (GRTCC) said the lack of coins is forcing drivers to round up fares where the new amounts require small denominations, raising concerns among passengers over how the adjustment is being implemented.
The Council’s General Secretary, Emmanuel Ohene Yeboah, explained on Joy FM on Monday, September 28, 2026, that the difficulty in providing exact change has become a challenge for operators.
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“Yes, we are having that because of the use of coins. You know, we don’t have a lot of coins in the system, so making the exact change becomes a bit of a challenge. So, all we do is look at the ledger and, where coins are required, we have to round it to the average. That is the issue we are having,” he said.
His comments come amid complaints from passengers that some drivers are charging above the approved 8% adjustment, which took effect on Saturday.
Passengers travelling on a route with a previous fare of GH¢50 are reportedly paying GH¢55 instead of GH¢54, the amount resulting from an exact 8% increase.
The difference may appear small, but the additional cost can accumulate for commuters who make multiple journeys daily.
However, Yeboah said the Council was not directing operators to charge fares beyond the approved rates, adding that officers had been deployed to terminals to monitor compliance.
“But quite frankly, I’m not saying anybody will want to do anything different from what is directed,” he stated.
He said the Council had stationed officers at almost all terminals to track fare-related complaints and identify locations where operators may be departing from the approved charges.
“We have our officers on the ground. Almost all the terminals have their officers. Whatever happens at the terminal, we are able to know exactly where it’s happening,” he noted.
According to him, the Council has also provided operators with a fare template showing the previous charges alongside the new rates to guide the implementation of the increase.
The monitoring exercise is expected to help the Council identify and address cases where passengers are charged above the approved fares.
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The latest adjustment followed engagements between transport operators and the Ministry of Transport, with operators citing rising fuel prices, spare parts costs and other operational expenses as reasons for the increase.
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