FDA celebrates customer service week

Management of the Food and Drugs Authority (FDA) on Monday, held a short ceremony in its head office in Accra, to commence this year’s Customer Service Week on the theme, “Dream Team”.

The Management interacted with clients who were at the premises of the FDA to access services

Mrs Delese Mimi Darko, Chief Executive Officer of the Food and Drugs Authority, in an address said clients formed the most important component of the operations of the Authority.

She also expressed the appreciation of the Management to all its customers, as well as the staff, for their loyalty and collaboration over the years to ensure quality standard of products for the market.

She however said clients in the past complained about the long bureaucratic processes they had to go through when accessing services at the FDA, but the Authority had over the years, strived to improve upon the quality of service delivery.