World's most digitalised country, Estonia lauds Ghana's digitalisation success

Authorities in the world’s most digitalised country, Estonia, have expressed surprise at the success story of Ghana's digitalisation journey, and the impact it is having on Ghanaian society.

Vice President, Dr. Mahamudu Bawumia, is on a working visit to the Northern European country, which has carved a niche for itself as a global leader in digitalisation with 99% of its public services delivered online, including an incredible 98% of online banking transactions.

Ghana, in the past seven years, has also become a reference point for digitalisation in Africa, having built a world-standard digitalisation network, with a digital national identity system, a nationwide property address system, as well as an interoperable database and financial sector, to underpin the delivery of many public services online.

During meetings with high-ranking officials of Estonia, Ghana's remarkable digitalisation story was discussed at length, and hailed for its impact within a short period.

"It has taken us over 20 years to get to where we are now, but you have done so well and you have achieved a lot in seven years," said Estonia's Chief Government Information Officer, Luukas Ilves, who is also Undersecretary for Digital Transformation.

Luukas Ilves also expressed surprise when Vice President Bawumia told him that all of Digitsl Ghana's platforms were built by local talents from Ghana.

The Estonian official asked Dr. Bawumia which countries have been building Ghana's digital platforms, and he was surprised when the Vice President answered that all the digital initiatives had been made possible through the ingenuity of young Ghanaians.

"The talent is local. It is right in Ghana. Everything we have done has been done by young, talented Ghanaians back home and they have been so efficient that I could call them at midnight for a discussion on projects."

In spite of the long gap in years of implementation; over 20 years for Estonia and 7 years in Ghana, Estonia's digitalisation framework and output, are similar to Ghana's, as both are anchored on a digital national identity system.

In Estonia, every digital initiative operates on the national identity card, managed by the Civic Registry, just as Ghana's digital interventions are operated through the Ghanacard, managed by the National Identification Authority.

Again, Estonia's unique national identification number, also serves as tax identification, social security, driver's license and other national identification numbers, just as the Ghana card number serves as identification numbers for SSNIT, health insurance and others.

Ghana has also achieved the convergence of public services online through the Ghana.Gov, just as Estonia, whose online public service delivery is called e-Government

However, contrary to Ghana's digitalisation initiative, which has faced pessimism from a section of the public, as it gets rid of corrupt practices, the situation is different in Estonia as their digital journey has received support, especially from the private sector.

"We have received tremendous support in this mission, especially from the private sector," said the Chief Government Information Officer, he also added that the banks supported them so much for online banking when they sensed they could be out of business. As a result, about 98% of banking transactions in Estonia are now done online.

Dr. Bawumia is leading a Ghanaian delegation for a three-day working visit to Estonia.

On the first day of his visit on Wednesday, he held bilateral discussions with the President and Prime Minister of Estonia.