The National Service Secretariat (NSS) has reopened its registration portal for the 2025/26 service year with a new digital system designed to enhance transparency, security, and efficiency.

This GhanaWeb article highlights seven things every prospective national service personnel should know.

1. New Central Service Management Platform (CSMP) introduced

The NSS has launched a new digital platform, the Central Service Management Platform (CSMP), to replace the old system.

All 12,000 NSS personnel registered in June must re-register – Acting NSA Director-General

Going live on Wednesday, October 8, 2025, the platform will streamline registration, verification, and payments. This follows a technical and forensic audit ordered by President John Dramani Mahama, which exposed flaws in the previous database.

2. Previous registrations declared invalid

All registrations conducted in June 2025 have been nullified after discrepancies, including age-related inconsistencies, were discovered.

Legitimate applicants will be refunded any service fees already paid.

3. Registration period

Registration opens from Wednesday, October 8, to Wednesday, October 15, 2025. Prospective service personnel are required to register only through the official website.

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4. Service year starts in November

The 2025/26 national service year begins on Saturday, November 1, 2025, when personnel are expected to report to their stations. Official duties will commence on Monday, November 3, 2025.

5. Payroll reforms

The NSS has introduced new IT reforms and internal controls to ensure timely payments and eliminate fraud. In collaboration with the Controller and Accountant-General’s Department, the Secretariat will conduct periodic audits to strengthen financial oversight. These reforms aim to make payroll fraud a thing of the past.

6. Focus on employment and skills development

A new Skills Capacity Training Program will equip graduates with practical and soft skills to boost post-service employability. This initiative is part of the Secretariat’s plan to make the service year more career-oriented and impactful.

The new framework also provides diverse career-launching opportunities in Agripreneurship, the Community Impact Fellowship, and Professional Skills Development.

7. Enhanced transparency and security

The new CSMP platform includes advanced verification features to prevent data manipulation, ensuring that only qualified graduates are deployed for service.

JKB/MA

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