Opinions of Monday, 27 May 2024

Columnist: Alberta James

Looking into the future: Why PR matters

Alberta James Alberta James

Like numerous other disciplines, Public Relations (PR) has evolved significantly. Originally focused on employing methods of persuasion, it has evolved into a practice centered on cultivating mutually beneficial relationships, leveraging various channels such as mass media, the internet, and digital and social media platforms.

In the 18th century, political leaders used public speeches and printed materials to mobilize support and shape opinion. Newspapers and pamphlets became channels for spreading information and propaganda during times of political unrest and warfare.

The early 1900s ushered in the advent of mass media, enabling PR practitioners to reach a large and diverse audience through radio, television, and cinema. This era saw a notable increase in messaging and influence.

Fast forward to the digital age, where social media platforms have become essential tools for PR professionals, platforms like Twitter, Facebook, and Instagram enable direct audience engagement, real-time news sharing, and brand reputation management.

The core of this is storytelling which has evolved into a multimedia experience, employing videos, infographics, podcasts, and interactive content to captivate audiences across multiple platforms.

Data analytics play a pivotal role, providing insights into audience behavior and campaign performance. PR professionals leverage this data to refine strategies and make informed decisions, for better results.

Influencer marketing has also emerged as a powerful PR tactic, allowing collaborations with industry thought leaders to amplify brand messages and foster credibility with targeted audiences.

The digital age has also refined how PR professionals respond to crises. Now, through social media monitoring tools and crisis communication plans, PR professionals can manage reputational risks in real-time in a swift manner.

While we remain jubilant over the milestones PR is achieving with technology and the digital age, we must bear in mind that the future of PR will continue to be shaped by emerging technologies, and as such PR practitioners must learn to stay ahead of the curve.

Several technologies are poised to shape the future of Public Relations (PR) including Artificial Intelligence (AI), Voice Technology, Blockchain technology, Augmented Reality (AR) and Virtual Reality (VR), and Data Analytics.

As PR continues to evolve alongside technological advancements, PR professionals must adapt to and embrace strategies and tactics to leverage new tools and platforms.