We will completely phase out scratch cards by June 30 - MTN Ghana

Telecommunications giant MTN Ghana has announced the complete phasing out of scratch cards by June 30, 2024.

A statement issued by the telco informing its customers and trade partners said that customers with unused MTN scratch cards will not be able to recharge them after July 1, 2024.

MTN, however, added that customers can redeem the value of their scratch cards via Credit transfer (EVD) at any of its MTN Customer Experience Centers across the country.

The last scratch cards by the telecom giant were last introduced in trade back in 2020.

The telco explained that the move is in line with its sustainability strategy to lead digital solutions, adopt clean environmental practices in Ghana and beyond, which aligns with the government’s digitalization drive.

“MTN customers are encouraged to continue using existing digital channels including MoMo, Ayoba, and myMTN app to recharge. As part of our commitment towards a clean environment, customers enjoy a 50% bonus on all recharges done via Mobile Money,” the statement said.

The Chief Sales and Distribution Officer of MTN Ghana, touching on the development, said, “The phasing out of the scratch cards is one of the avenues to help us protect the environment, empower customers to drive digital usage, and make customer service delivery more efficient.”

As part of its sustainability strategy, MTN Ghana said it will continue to implement several initiatives to reduce its environmental footprint, including waste reduction programs, water conservation measures, and other energy-saving initiatives.