Tigo’s Chief Technical and Information Officer, Ron Reddick says with the increasing smartphone penetration and the rapid development of new services and applications, additional network investment and expansion works, have become necessary.

This, he said, would guarantee Tigo’s capacity to meet the expectations of the increasing demands of its customers.

He was speaking during a media tour of some of the company’s upcoming cell sites.

The telecommunication company announced that it is pushing forward with a $24 million network expansion and the first phase would in the next four months see 114 cell sites going up to boost their network quality and capacity within the Greater Accra, Ashanti and Western regions.

This would largely be located in urban areas within the three regions and would help ease congestion in some high traffic and densely populated areas and close the gap in other communities.

“We have just started the new roll outs and the feedback is excellent. For instance we had some congestion within the Airport Residential Area in Accra, which affected customer experience, since splitting up the traffic and migrating some customers unto the new cell sites, we have received very good reviews on our internet speed and overall quality for voice calls,” he revealed.

He assured customers that network quality remains Tigo’s biggest priority and reiterated that over the next couple of years the company would double up its efforts to significantly expand its network and improve the experience of customers.