Nyaho Medical Centre wins double at 2019 HR Focus Awards

Nyaho Medical Centre, Ghana’s premier group medical practice received two prestigious awards at the 2019 HR Focus Awards held in Accra.

The awards, best in HR Management in Healthcare was awarded to the Centre for exceptional service, professionalism, technical expertise and outstanding performance in HR management in a healthcare facility and the HR-Oriented CEO of the year was awarded to the Managing Director, Dr. Elikem Tamaklo for his focus on People and people processes.

Receiving the award, Nana Pokua Appafram, Human Resources Director of Nyaho Medical Centre said “this award is in recognition of two years of deliberate and concerted effort to strengthen our people processes in Nyaho Medical Centre to better position our transformation agenda. The result is an investment in a world class Human Capital Management Systems (SAP SuccessFactor) in order to streamline HR processes, drive efficiencies and strengthen performance management across clinical and administrative staff to promote accountability and reward excellent performance”.

She added that in order to achieve the Centre’s vision of becoming Africa’s most trusted name in healthcare, building a Culture of Trust as an enabler to scaling is key. Building trust with our patients requires our people to be Reliable, Authentic, Skilled and Kind – a set of core behaviours that underpin our Leadership Standard. Hospitals where staff freely speak up if they see something that may negatively affect a patient has significant benefits for patients including better patient safety, better understanding of patients' care goals and even reduced mortality rates. This requires an environment where people feel it is safe to challenge and voice a view, even if it means sharing this with someone with greater seniority.

“It is, therefore, no surprise that our Managing Director, Dr Elikem Tamaklo was honoured as the HR-Oriented CEO of the year”.

These strategic initiatives were developed and implemented with support from the Board of Directors, Executive Management team and an agile HR team.

Commenting on his awards, Dr. Tamaklo said, “I am extremely humbled by the HR-oriented CEO award 2019 from the HR Focus Awards team. The credit really goes to our HR and executive management team for their dedicated service to our entire team at Nyaho Medical Centre”.

Nyaho Medical Centre has operated in Ghana for the past 49years, delivering quality care to a wide range of patients. Its mission is to transform the lives of patients, by surpassing expectations in healthcare and inspire hope for a better Africa.