A premium ultra-center for licensing and vehicle registration, offering expedited services, has officially opened.

Located in a prime area at Ring Road West in Accra, the centre, established through a partnership between the Driver and Vehicle Licensing Authority (DVLA) and VFS Global, aims to provide a comfortable, efficient, and convenient environment for applicants seeking DVLA services.

Speaking during a media tour at the DVLA office in Accra on Thursday, July 17, 2025, the Deputy Chief Executive Officer of the DVLA, Foster Akwasi Asante, praised the state-of-the-art nature of the facility.

According to him, the ultra-center forms part of the Authority’s policy to collaborate with private businesses to improve service delivery and make these services more accessible to Ghanaians.

“The state of art is top-notch. I just informed the manager here that this is my first time, but it appears this is one of a kind. I'm really impressed. I'm amazed at how much it works. The ultra centers, as a policy, are getting the private partners to partner with governments in providing services to the masses, that is, our cherished customers,” he said.

He continued, “DVLA alone cannot take on this mandate because the workload will definitely overwhelm us. We are happy to have such partners, and I'm very glad to be here today to see what VFS is doing. DVLA, our mandate is to serve, and we are expected to bring our services to the doorsteps of our cherished customers. Bringing the services closer to the doorsteps of our cherished customers does not only show up the revenue of the states, but give out the service in the convenience of our cherished customers.”

Also speaking during the tour, Alok Singhal, Head of Sub-Saharan Africa for VFS Global, expressed his enthusiasm about the partnership and what they have been able to achieve with the premium center.

Singhal highlighted how such partnerships could improve service delivery in the public sector, calling for more such initiatives to strengthen public services across the country.

“This is something that we have been planning for last several months and I'm really, really happy that we have been able to finally achieve because we wanted to showcase the kind of partnership that we have with DVLA in order to provide convenient access to the Ghanian citizens who wish to apply basically for their driving license as well as for vehicle registration.

“This facility is definitely a testament of how public services can be improved through a very strong public-private partnership, wherein we meet all the compliance requirements that are required by the authorities, but at the same time provide a world-class, excellent service to the Ghanian citizens,” he said.

He commended the premium center for its advanced digitalization and the technology adopted in its operations, which ensures speedy and efficient service delivery for the general public.

Additional services that Ghanaians can get are driver’s license renewal, replacement of licenses, amendment of records, missing license, international driving permit, foreign license conversion, vehicle registration, and International Vehicle Permit.

MAG/MA