The Ashanti Business Owners Association (ABOA) has indicated its regret over the use of Artificial Intelligence (AI) systems in customs valuation and tariff classification at Ghana’s ports, raising concerns over transparency and its impact on businesses.

In a press release issued on Tuesday, March 31, 2026, and signed by the Executive Secretary Charles Kusi Appiah Kubi, they noted the importance of digitisation, warning that the current implementation of AI could create more challenges than benefits.

“While we acknowledge the importance of digital transformation and support efforts to modernise port operations, the current application of AI raises significant operational, legal, and economic concerns that must be urgently addressed,” the statement said.

According to ABOA, the AI system lacks transparency, making it difficult for importers to understand how values and classifications are determined.

“This undermines the principles of transparency and due process, which are fundamental to fair trade practices,” the association stated.

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The group further noted that the system could conflict with international trade standards, particularly those relating to predictability and fairness in customs procedures.

“The current AI-driven framework introduces non-deterministic outcomes, undermining pre-import cost estimation, contract pricing certainty, and supply chain planning,” the statement added.

The association also cautioned against over-reliance on automation, stressing the importance of human expertise in customs processes.

“Complex trade scenarios require human judgment, which AI systems cannot replicate,” ABOA emphasised.

Despite its concerns, ABOA clarified that it is not against technological advancement but is advocating for a balanced approach.

“AI should serve as a support tool, not a substitute for established valuation principles and professional judgment,” it stressed.

The association has, therefore, is urged the relevant authorities to engage with stakeholders meaningfully to recalibrate the initiative to ensure that it fosters trade facilitations and reduce cost of importation, while enhancing government revenue.

“The integrity of Ghana’s trade ecosystem depends on fairness, predictability, and adherence to internationally accepted standards. While is essential, it must not come at the expense of businesses and economic growth” the statement concluded.

SO/AE

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