Business News of Thursday, 16 July 2009

Source: GNA

Vodafone Records 800,000 Customers in Two Months

Sunyani, July 16, GNA - Vodafone Ghana has roped in 800,000 more customers nationwide since its launch in April this year, making it the fastest growing network in the country, Major Albert Don Chebe (rtd), head of corporate communications, has said in Sunyani.

Addressing a cross section of the media in Brong Ahafo on the achievements of the company two months after its launch, Major Chebe said the company had also created more than 7000 direct and indirect jobs in sales and distribution throughout the country. "We have appointed 14 regional distributors to ensure the availability of Vodafone products nationwide, and have injected a healthy competition and dynamism into the telecommunications industry", he added.

The head of corporate communications stressed that the company's 'broadband4u' had been rated as the best all-round service by Speednet.com, an independent international rating agency, and was 40-60 per cent cheaper than all other competitors.

Major Chebe attributed the significant improvements in the network to on-going expansion works and quality utilization, among other activities.

He explained that as a result of all these activities, Vodafone had made great improvements in its services, increased roaming traffic and added new voice and data destinations.

"Fault resolution time has been enhanced significantly, while corporate business is showing strong growth, an indication of confidence by business, government and corporate customers in the company's capability", Major Chebe added.

He said the company had offered very interesting and attractive propositions to current and potential customers since its launching, and was currently running the Wednesday Red Day Promo, which allowed customers to get 25 per cent extra talk time on all prepaid and land line calls across all networks every Wednesday.

Also running is the Stock big, grow big and win big Promo that offers an opportunity for all retailers, street sellers and hawkers to grow their businesses and win big in the Vodafone stock and win Promotion.

Major Chebe appealed to the general public to help combat the activities of cable thieves so the company could continue to render quality services.

"The reward system is still in place and people should partner with us so we can render quality service to our customers", he said, adding the company between 2006 and 2008 (then Ghana Telecom) paid more than 40,000 Ghana Cedis (400 million cedis) as rewards to whistle-blowers on the activities of cable thieves. Mr. Agyemang Prempeh, regional director of the company, said the interaction with media personnel was part of a strategy to help the company get the necessary feedback for improved services. 16 July 09