Business News of Saturday, 22 December 2012

Source: myjoyonline

Ghana Shippers' Authority wins BID International Quality Crown Award

The Ghana Shippers' Authority has been given the International Quality Crown Award in the Gold category at the BID Quality Convention in London. Dr. Kofi Mbiah Executive Director of the Authority received the award on behalf of the company.

The company is said to have made huge strides this year as a leader in not only its own sector, but also in @pais@ and the award proved an ideal way to celebrate the end of such a successful year.

This year’s BID International Quality Crown Convention was hosted in the grandiose city of London. Overlooking the River Thames, professionals and business leaders from 48 countries gathered to recognize each other’s achievements and successes of the year. In particular, the convention celebrated quality in business.

A key requirement of being considered for the award is a full commitment to the criteria of the QC100 TQM model, which ensures customer satisfaction and efficient processes at every level of the business.

Surrounded by centuries of grandeur in a city where pushing the boundaries is an everyday occurrence, Dr. Kofi Mbiah proudly stood before the international community present at the 2012 International Quality convention in London, sharing this year’s achievements and plans and goals for the future of the company. Ghana Shippers' Authority strives to excel every day in quality and creating a competitive edge and for this reason was named a winner of the 2012 BID International Quality Crown Award; a trophy which BID presents to those companies from around the world that best adhere to excellence and innovation in their practices, putting quality first at all levels of organization.

Leaders of previously awarded companies in the BID community honored companies that constantly show creativity and drive in their respective sectors. Groupe Kantari is a leader in Moroccan fruit and vegetable exports. Company productivity accounts for over 80 percent of the total citrus fruit production in the region with 4000 hectares of citrus plantations and a storage capacity of 25000 tons. Hampden Estate, subsidiary of Everglades Farms Limited, is one of the oldest sugar plantations in Jamaica. The company product, Rum Fire, won the rum category of the prestigious 2012 International Wine and Spirits Competition, adding to the distinguished heritage of the Estate.

Innovation experts Karafin Insurance Company have paved the way to higher quality and improved service in the entire Irani insurance industry. Since becoming the first private insurance provider in the country less than 10 years ago, the company has gone from strength to strength, separating itself from the competition with innovative products and superior customer service.

Likewise receiving the honor was Nigeria’s fastest growing indigenous company of 2011, Sirius Group. This company is rising to the challenge of meeting the nation’s energy needs, all the while striving for customer satisfaction; and Cambodia’s first insurance company, COMINCO, continues its proud tradition of superior customer service and top of the range products.

The companies honored in London were recognized not only for this years successes, but also for their dedication to continuous improvement and innovation, key concepts of the QC100 Total Quality Management Model. The definition of quality relating to business is that of a high grade product, superiority and excellence. The model promotes an organizational culture of engagement and a proactive approach to improving processes. Each of the winning companies in London this year have seen first hand the positive results that come from following the QC100 TQM model, and serve as fantastic examples for other companies. In making customer satisfaction the highest measure of quality, BID award winners not only set the benchmark in their sectors but also contribute to the social and economic development of their countries and pave the way for world changing initiatives. A key example can be seen within Ghana Shippers' Authority whose spirit of innovation and positive growth is essential in order to overcome and indeed thrive in the current global economic climate.

Commitment to Quality, one of the core requirements for winning a BID award, can be seen through the world-class companies previously honored with the BID International Quality Award. Companies which already share BID’s corporate image in their logo are present in more than 170 countries and include world-renowned names on the Fortune 500 list such as: Wal-Mart Stores (1) Indian Oil Corporation Limited (98); Korea Electric Power (271); Beijing COFCO Plaza Development (366) and CH2M Hill International Holdings BV (422). Other previous BID winners worthy of mention include Turner Construction (USA); Haki (Sweden); Ansaldo Energy (Italy); Zepter (Austria); RAO-Unified Energy Systems (Russia); Als & Cachou-TBWA (France); Tata Group (India); Plamex-Plantronics (USA); Dogus Holding A.S. (Tukey); Franklin Electric (USA and Mexico); QMS International from the United Kingdom, FSUE VO "Safety" (Russia); and Viking Line (Finland).