Business News of Friday, 25 February 2022
Source: www.ghanaweb.com
Popularity is a key ingredient that drives the prospects of every business, be it a startup, or an already established business.
Oftentimes, the gains of companies are heightened when they gain popularity and consumer confidence.
Reviews are a great marketing tool because people generally do not want to take risks or be the first to use a product when they have not heard other people’s reviews.
This is why every business needs a brand ambassador.
Who is a brand ambassador?
A brand ambassador is a person who acts as the face of a company or brand.
This individual is the embodiment of the company's corporate identity through words and actions.
Normally, brand ambassadors are seen using products from the brands, being on their adverts, promos, and billboards and more often on their social media pages.
With the advent and evolution of social media, brands contract individuals with a large following on social media platforms, i.e., Instagram, Snapchat, Facebook, TikTok, YouTube etc. to use and talk about the products to their followers.
Most brand ambassadors are TV and radio personalities, musicians and celebrities, or any respected person in society.
However, being a brand ambassador does not require any specific qualifications, it is mostly dependent on the brand being represented.
Here are some roles of a brand ambassador
1. Brand ambassadors give a brand a real nature
Brands are almost abstract until human nature is introduced to them.
A lot of times people will patronize a good or service just because a certain figure has been spotted using it. Also, the usage of professional models who say little or nothing at all about the brands they advertise for does not pull so many customers.
2. They help boost a company's social media presence
Part of the criteria for brand ambassadorial deals is having a strong social media presence with a huge following. People who act as brand ambassadors mostly always have some influence on social media which makes it easy for them to effectively market goods and services for brands. This helps the companies to become very well known on social media.
3. They help nullify bad reviews
No matter how good a company’s product is, there are always bad days in business. With the help of a brand influencer, bad reviews do not linger on for a long time.
4. They offer a wider market
With the help of a brand ambassador, brands can reach a wider market for their products and services.
5. They offer the honesty consumers need
People always want real and honest reviews, therefore when they see someone they look up to, saying anything about a brand, they have the assurance that they can trust the brand.
Finding the right brand ambassador for your company should not be a herculean task, you just have to know the kind of person you want to work with and what results you expect to achieve from them.
You may also want to be sure of their personality and what kinds of values they exude and carry along.
If you are a small business, that cannot afford to pay brand ambassadors, you can start with employees, friends and family.