The Electricity Company of Ghana (ECG) has announced the commencement of replacing over 250,000 outdated meters in the Accra East region.

The replacement project will involve 174,088 Nuri meters, with the goal of modernising ECG’s metering infrastructure, improving service delivery, and enhancing customer satisfaction.

Ing. Bismark Otoo, the Accra East Regional General Manager of ECG, addressed journalists at a press briefing on Monday, stating that the initiative aims to resolve issues associated with old meters, such as inaccurate billing, frequent power outages, and challenges with recharging prepaid meters.

He noted that these outdated meters, many of which have been in service for over a decade, are increasingly susceptible to faults that disrupt service delivery.

Providing a breakdown of the meter replacement initiative, the Accra East ECG regional manager mentioned that the Dodowa District will receive 33,527 meters, Kwabenya District will get 16,423 meters, Legon District will have 64,934 meters, Makola District will be provided with 23,241 meters, Roman Ridge District will receive 35,111 meters, and Teshie District will get 852 meters.

He added that these outdated meters will be replaced with new Alpha TND Smart Prepaid Meters, which are manufactured and supplied by Alpha TND.

“These new meters comply with modern metering standards and come with advanced features, including enhanced accuracy, remote monitoring capabilities, improved energy management, and anti-tampering mechanisms,” Ing. Otoo explained.

He highlighted that the new meters will offer more precise readings, addressing the billing discrepancies of the older models.

Ing. Otoo also pointed that the ECG will be able to monitor the meters remotely, enabling quicker issue detection and resolution.

“Customers will have access to detailed information about their energy consumption, helping them manage their usage more effectively. Anti-tampering mechanisms will help reduce illegal connections and mitigate losses from electricity theft,” he added.

ECG emphasised that the meter replacement is part of its broader strategy to modernise its infrastructure and enhance customer service.

By addressing the technical faults and billing inaccuracies of old meters, ECG aims to improve revenue collection, boost customer satisfaction, and restore confidence in its metering system.



MA/AE